How to Choose a Removal Company in Wellington

Vacate Cleaning · Wellington · 5 min read

Your movers are trusted with everything you own, so it pays to choose carefully rather than just grabbing the cheapest quote. Here's what to look for when picking a removal company in Wellington, and the questions worth asking before you book.

What to look for

• Insurance and transit cover — confirm your belongings are covered while in their care, and understand what the cover includes.
• Clear, written quotes — a good mover gives an itemised quote, not a vague verbal figure. Ask whether it's fixed or hourly.
• Genuine local reviews — look at Google reviews and ask for recent references in the Wellington area.
• The right gear — trolleys, blankets, straps and an appropriately sized truck for your move.
• Experience with your type of move — apartments, stairs, narrow Wellington streets and hill suburbs all need know-how.

Questions to ask before booking

• Is the quote fixed, or charged by the hour (and from when does the clock start)?
• Are there extra charges for stairs, long carries, or after-hours moves?
• What happens if something is damaged?
• Do you bring packing materials, or should I supply my own?
• How far in advance should I book to secure my date?

Red flags to avoid

• No insurance or vague answers about cover.
• Cash-only with no written quote or receipt.
• No physical address or verifiable reviews.
• Pressure to pay a large deposit up front.